Telephone Research Specialists
Multilingual, sector-specific & worldwide
Industrial
- End Client: Manufacturer of cargo handling equipment
- Research Area: Brand Awareness
- Methodology: CATI
- Sector: Industrial
- Respondents: Decision Maker/Influencer for buying services/products related to cargo/cranes.
- Sample Size: 270
- LOI: 15 minutes
- Days in Field: 20 days
- Markets: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Croatia, Denmark, France, Germany, Greece, Hong Kong, India, Italy, Japan, Korea, Malaysia, Mexico, Netherlands, Norway, Russia, Singapore, South Africa, Spain, Sweden, UAE, United Kingdom, USA
- Additional Notes: Interlocking quotas, with some brands experiencing very low market shares in particular markets.
- End Client: Industrial Valve control systems
- Research Area: Customer feedback survey among a selection of existing and competitors’ customers
- Methodology: CATI
- Sector: Industrial
- Respondents: Involved in the specification and purchase of electronic actuators
- Sample Size: 382
- LOI: 20-25 minutes
- Days in Field: 15 days
- Markets: UK, US
- Additional Notes: Segments included: Hydrocarbons, Power generation, Water & sewage, Industrial processes, Marine, HVAC, Incinerator Plants, Cement Plants
- End Client: Metalworking Fluids producer
- Research Area: Satisfaction ratings
- Methodology: CATI
- Sector: Industrial
- Respondents: Customers and non-Customers
- Sample Size: 1310
- LOI: Up to 16 minutes
- Days in Field: 28 days
- Markets: Australia, Brazil, China, France, Germany, India, Poland, Sweden, Thailand, USA
- End Client: Industrial Automation Company
- Research Area: Marketing communications’ activities of its competitors across Western Europe and in South Africa
- Methodology: CATI
- Sector: Automation
- Respondents: Engineering Directors & Managers, Production Directors & Managers, Operations Directors & Managers, Plant Directors & Managers, Maintenance Managers
- Sample Size: 400
- LOI: 20 minutes
- Days in Field: 14 days
- Markets: UK, France, Germany, Italy
- End Client: Commodity Manufacturer
- Research Area: NPS
- Methodology: CATI
- Sector: Industrial
- Respondents: Customers
- Sample Size: Various, monthly
- LOI: 12 minutes
- Days in Field: Ongoing
- Markets: Over 35 countries, including Australia, Austria, Benelux, China, Czech Republic, France, Germany, Hungary, India, Italy, Brazil, Chile, USA, Canada, Poland, Romania, Moldavia, Russia, South Africa, Taiwan, Indonesia, Spain, Sweden, Turkey and United Kingdom.
- Additional Notes: All calls are conducted from Pexel’s CATI Centre in the UK to ensure robust harmonisation of all markets, and client is routinely provided with audio recordings of interviews.
- End Client: Aerial Work Platform manufacturer
- Research Area: Market Sizing
- Methodology: CATI
- Sector: Industrial
- Respondents: Head of Purchasing or Deputy or equivalent, for the purchasing or leasing of Scissor and Boom equipment
- Sample Size: 500
- LOI: 15 minutes
- Days in Field: 22 days
- Markets: UK, Germany, France, Italy, Spain, Switzerland, Netherlands, Sweden, Finland, Denmark
back to Case Studies »
